Sonic Alert CAR Air Operator 704 User Manual

Part 1  
CAR 704 / 705 Air Operator  
Maintenance Requirements Checklists  
Table of Contents  
(March 2001)  
AOC-01 Previous Transport Canada Audit.................................................................. 3  
AOC-02 Maintenance Control Manual........................................................................... 5  
AOC-03 Person Responsible for Maintenance..........................................................13  
AOC-04 Evaluation Program........................................................................................15  
AOC-05 Technical / Regulatory Publications..............................................................19  
AOC-06 Technical Records..........................................................................................22  
AOC-07 Weight & Balance...........................................................................................26  
AOC-08 Maintenance Development Program (MPD)...............................................29  
AOC-09 Reliability Monitoring Programs....................................................................38  
AOC-10 Reserved.........................................................................................................49  
AOC-11 Maintenance Planning....................................................................................50  
AOC-12 Defect Recording, Rectification, Deferral, and Control Procedures.........55  
AOC-13 Airworthiness Directive, Service Bulletin.....................................................60  
AOC-14 ETOPS - Extended Range Operations ........................................................62  
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL .........................................67  
AOC-16 All Weather Operations - Category II, III........................................................71  
AOC-17 Technical Dispatch Procedures....................................................................74  
AOC-18 Flight Authorities - Test / Ferry......................................................................78  
AOC-19 Maintenance Arrangements ..........................................................................81  
AOC-20 Training Program............................................................................................86  
AOC-21 Personnel Records.........................................................................................89  
AOC-22 De-Icing Procedures ......................................................................................91  
AOC-23 Elementary Work, Servicing ..........................................................................93  
AOC-24 Reserved.........................................................................................................96  
AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen...............................97  
AOC-26 Control of Parts, Parts Pooling....................................................................100  
AOC-27 Service Difficulty Reporting SDR................................................................103  
March 2001  
Page 1  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-01 Previous Transport Canada Audit  
What was the purpose and date of N/A  
the previous audit?  
OK  
Finding  
Not Checked  
1.  
2.  
Were there a significant number of N/A  
Audit Findings?  
OK  
Finding  
Not Checked  
·
What conclusions were drawn  
from the audit?  
Was the audit follow-up  
completed?  
N/A  
OK  
Finding  
Not Checked  
3.  
·
List any outstanding audit  
findings respecting the  
previous audit?  
Since the last audit, are there  
indications of high managerial staff  
turnover?  
N/A  
OK  
Finding  
Not Checked  
4.  
Is there any indications of high  
staff, flight crew or maintenance  
personnel turnover?  
N/A  
OK  
Finding  
Not Checked  
5.  
6.  
Have there been any changes in  
the company's scope, size,  
aircraft, type of service since the  
previous audit?  
N/A  
OK  
Finding  
Not Checked  
March 2001  
Page 3  
AOC-01 Previous Transport Canada Audit  
Have there been any additional  
Operations Specifications or a  
change to the Maintenance Scope  
of Approval / Authorized since the  
previous audit?  
N/A  
OK  
Finding  
Not Checked  
7.  
N/A  
OK  
Finding  
Not Checked  
8.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 4  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-02 Maintenance Control Manual  
Maintenance Control - Administrative  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Does the manual have a table of  
contents?  
1.  
2.  
3.  
4.  
Ref: CASS 726.08(1)(a)  
Not Checked  
Not Checked  
Not Checked  
Does the manual reflect the  
business or trade name?  
Ref: CASS 726.08(1)(b)  
Does the company have a fixed  
place of business?  
Ref: CAR 706.04(2)(a)  
Does the manual have a  
description of the  
·
·
organization and size?  
state the geographic location  
and sub base facilities?  
·
state the type and number of  
aircraft operated?  
·
the nature and operation?  
Ref: CASS 726.08(1)(c)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the statement reflect  
approvals listed on the Operations  
Certificates / Limitations?  
5.  
6.  
Ref: CASS 726.08(1)(c)  
N/A  
OK  
Not Checked  
Is there a signed statement (by  
the certificate holder) indicating  
that the manual is their means of  
complying with the Canadian  
March 2001  
Page 5  
AOC-02 Maintenance Control Manual  
Aviation Regulations?  
·
·
Is there a listing of the  
incorporated documents?  
Is the list covered by the  
certification statement made  
by the certificated holder?  
Note: there’s no compelling  
regulation for the AOC to change  
certification if the certificate holder  
position changes  
Ref: CASS 726.08(1)(d)  
N/A  
OK  
Finding  
Not Checked  
Has each Incorporated by  
Reference Document been  
“certified” by the PRM or person  
responsible for that management  
function as the Air Operator’s  
means of compliance with the  
CARs?  
7.  
Ref: CASS 726.08(2)(d)  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the manual describe an  
amendment procedure?  
8.  
Ref: CASS 726.08(1)(e)  
Does the manual describe the  
page identification process?  
9.  
Ref: CASS 726.08(1)(f)  
Is there an LEP and is it approved  
by Transport Canada?  
10.  
11.  
Ref: CASS 726.08(1)(f)  
Do the pages contained in the  
manual match those listed in the  
LEP?  
March 2001  
Page 6  
AOC-02 Maintenance Control Manual  
Ref: CASS 726.08(1)(f)  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Does the manual specify  
distribution procedures and the  
identity of manual holders /  
locations?  
12.  
13.  
14.  
Ref: CASS 726.08(1)(g)  
Is the amendment procedure  
followed?  
Ref: CASS 726.08(1)(e)  
Are manuals up to date?  
Ref: CASS 726.08(1)(e)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are distribution procedures  
followed?  
15.  
16.  
Ref: CASS 726.08(1)(e)  
N/A  
OK  
Not Checked  
Are manuals physically located at  
the designated site or with the  
specified person?  
Ref: CASS 726.08(1)(e)  
N/A  
N/A  
Not Checked  
Finding  
Complete separate PRM  
Checklist ….  
17.  
18.  
OK  
Not Checked  
Does the manual contain a chart  
depicting the organizational  
March 2001  
Page 7  
AOC-02 Maintenance Control Manual  
responsibilities?  
·
If not, is one required for  
clarity?  
Ref: CASS 726.08(1)(h)(iii)  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the manual state the  
communication equipment to be  
used in the conduct of the type of  
business intended?  
19.  
20.  
21.  
22.  
23.  
·
Is it adequate?  
Ref: CASS 726.04(2)(b)  
Are they able to contact the  
aircraft / crew when away from the  
main base or remotely operated?  
Ref: CASS 726.06(2)  
How is updating of the control  
manual actioned or the need  
generated?  
Ref: CASS 726.04(1)(h)  
Does the company have facilities  
adequate for the control of  
maintenance, elementary work  
and servicing?  
Ref: CAR 706.04 / CASS 726.04(2)(a)  
Not Checked  
Finding  
Complete separate Evaluation  
Program Checklist ….  
Maintenance Control - Operational  
N/A  
OK  
Not Checked  
Is there sufficient number of  
personnel to control all of the  
required maintenance, scheduling,  
elementary work, servicing?  
24.  
Ref: CASS 726.04(1)(b)  
March 2001  
Page 8  
AOC-02 Maintenance Control Manual  
N/A  
Not Checked  
Complete separate Technical,  
Regulatory Publication  
Checklist …  
25.  
N/A  
N/A  
N/A  
Not Checked  
Not Checked  
Complete separate Technical  
Records Checklist …  
26.  
27.  
28.  
Complete separate Weight &  
Balance Checklist …  
OK  
Finding  
Not Checked  
Does the manual specify how  
maintenance actions are to be  
recorded?  
Ref: CAR 726.08(1)(k)  
N/A  
Not Checked  
Complete separate  
Maintenance Development  
Checklist …  
29.  
N/A  
N/A  
Not Checked  
Not Checked  
Complete separate Reliability  
Monitoring Checklist …  
30.  
31.  
Complete separate Corrosion  
Control & Aging Aircraft  
Checklist …  
N/A  
OK  
Finding  
Not Checked  
Is there a person identified that is  
responsible for developing a  
maintenance schedule?  
32.  
Ref: CASS 726.04(1)(a)  
N/A  
OK  
Finding  
Not Checked  
Does the manual identify the  
maintenance schedules  
appropriate to the type of  
equipment / aircraft operated by  
the company?  
33.  
·
Have any maintenance  
schedules been omitted?  
Ref: CASS 726.08(1)(l)  
N/A  
OK  
Finding  
Not Checked  
Does the manual indicate a  
procedure for adding additional  
aircraft to the operating certificate?  
34.  
·
If so, do they follow the  
March 2001  
Page 9  
AOC-02 Maintenance Control Manual  
procedure?  
Ref:  
N/A  
Not Checked  
Complete separate  
Maintenance Planning  
Checklist …  
35.  
N/A  
N/A  
Not Checked  
Not Checked  
Complete separate Defect  
Control Checklist …  
36.  
37.  
Complete separate  
Airworthiness Directive /  
Service Bulletin Checklist …  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Complete separate instructions,  
job cards …  
38.  
39.  
40.  
41.  
42.  
43.  
Complete separate Technical  
Dispatch Checklist …  
Complete separate MEL / GMEL  
/ OMEL Checklist …  
Complete separate EROPS  
Checklist …  
Complete separate CAT II  
Checklist …  
Complete separate Flight  
Authority - Test - Ferry Flight  
Checklist ….  
N/A  
Not Checked  
Complete separate  
Maintenance Arrangements  
Checklist ….  
44.  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Complete separate Training  
Program Checklist ….  
45.  
46.  
47.  
48.  
49.  
50.  
Complete separate Personnel  
Records Checklist ….  
Complete separate Elementary  
Work / Servicing Checklist ….  
Complete separate Ramp  
Procedures Checklist …  
Complete separate De-Icing  
Procedures Checklist …  
Complete separate Complete  
separate Servicing - fuel, oil,  
lubricants Checklist …  
March 2001  
Page 10  
AOC-02 Maintenance Control Manual  
N/A  
Not Checked  
Complete separate Control of  
Parts / Parts Pooling Checklist  
51.  
N/A  
OK  
Finding  
Not Checked  
Are sufficient spare parts available,  
located where needed?  
52.  
Ref: CAR 706.04(1)(e)  
N/A  
OK  
Finding  
Not Checked  
Are sufficient supplies and spare  
parts available to ensure timely  
rectification of defects / MEL  
provisions?  
53.  
Ref: CAR 706.04(2)(e)  
N/A  
N/A  
N/A  
Not Checked  
Not Checked  
Complete separate SDR  
Checklist ….  
54.  
55.  
56.  
Complete separate Sample  
Aircraft Checklist ….  
OK  
Finding  
Not Checked  
Ref.  
Comments/Summary:  
March 2001  
Page 11  
Items completed by:  
Date:  
March 2001  
Page 12  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-03 Person Responsible for Maintenance  
N/A  
OK  
Finding  
Not Checked  
Review TC company files, is there  
documentation to support the  
evaluation of the PRM?  
1.  
·
completion of the CARs  
examination (AMEs exempt)?  
·
check for convictions under  
Section 7.3 of the AA or CAR  
605.84/85/86?  
·
assessment by interview?  
Ref: CASS 726.03(1)(a) & (3) / CASS  
726.03(4) & (5) / CASS 726.03(1)(b)(ii)  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
If the AOC holder also holds an  
AMO Certificate, is the PRM for  
the Air Operator the same person  
as the PRM for the AMO?  
2.  
3.  
4.  
5.  
Ref: CAR 706.03(2)  
Does the PRM fully understand  
the responsibilities of the position?  
Ref: CAR 706.03(b)  
Is there evidence to suggest that  
the PRM did not remove aircraft  
from service when they failed to  
comply with airworthiness or  
operational requirements?  
Ref: CAR 706.03(1)c) / CASS 726.03(7)  
Does the PRM sub delegate any  
of the responsibility?  
·
·
If so, is the identity / position  
of the individual and their  
duties fully described in the  
manual?  
Does the description specify  
which functions or activities  
that are to be assigned?  
March 2001  
Page 13  
AOC-03 Person Responsible for Maintenance  
Ref: CASS 726.08(1)(h)  
N/A  
OK  
Finding  
Not Checked  
6.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 14  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-04 Evaluation Program  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Is the requirement to evaluate the  
company maintenance system  
identified in the manual?  
1.  
2.  
3.  
4.  
5.  
6.  
Ref: CAR 706.07 / CASS 726.07(1)  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Is the person responsible for  
evaluating the program identified in  
the manual? If not the PRM, are  
this person’s duties clearly defined  
in the manual?  
Ref: CAR 706.03(3) / CASS 726.07(2)  
Has the operator conducted an  
initial evaluation at the end of 12  
months?  
Ref: CASS 726.07(4)(a)  
Does the evaluation program cover  
all functions defined in the  
manual?  
Ref: CASS 726.07(2) & (3)  
Does the evaluation program cover  
regulatory changes?  
Ref: CASS 726.07(2)  
Is there evidence (records)  
indicating that formal review of  
maintenance requirements have  
been undertaken?  
·
Were records kept according  
to the requirements specified  
in the manual?  
March 2001  
Page 15  
AOC-04 Evaluation Program  
Ref: CASS 726.07(4)(c)  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the operator use checklists  
for the evaluation process?  
7.  
·
Are examples available and  
are they comprehensive?  
Ref: CASS 726.07(4)  
N/A  
N/A  
N/A  
N/A  
N/A  
Does the operator follow the  
frequency of evaluation as  
specified in the manual?  
8.  
Ref: CASS 726.07(4)(a)  
Does the operator follow the stated  
corrective action process?  
(sample, are persons required to  
provide input in the process,  
involved?)  
9.  
Ref: CASS 726.07(4)(c)  
Are the correct forms as stated in  
the manual in use?  
10.  
11.  
12.  
Ref: CAR 706.07  
Has action taken as a result of a  
non-compliance finding included  
immediate and long term action to  
correct the root cause of the  
finding?  
Ref: CASS 726.07(4)(e)  
Is there any evidence to suggest  
that follow-up activities have been  
carried out?  
Ref: CASS 726.07(4)(f)  
March 2001  
Page 16  
AOC-04 Evaluation Program  
N/A  
OK  
Finding  
Not Checked  
Is there any record of a  
13.  
maintenance schedule review  
being carried out or the evaluation  
of supplemental maintenance  
requirements for applicability and  
inclusion to the operators  
program?  
·
·
Were they included?  
Does the outcome deviate  
from manufacturers  
recommendations; are the  
conclusions stated and  
decisions substantiated? (see  
std 625)  
Ref: CASS 726.07(4) / 625.86(5)(b)(I)  
N/A  
OK  
Finding  
Not Checked  
Are aircraft operational and  
environmental conditions  
considered in the evaluation  
program? (sample, review actual  
process)  
14.  
15.  
Ref: CASS 726.07(3)  
N/A  
OK  
Finding  
Not Checked  
*Is there evidence that the operator  
has reviewed and evaluated  
Service Bulletins and other  
technical information for  
applicability to their fleet?  
·
Is there evidence of a  
maintenance specialist being  
involved in the decision  
process?  
Ref: CASS 726.07(4) / ANB055  
N/A  
OK  
Finding  
Not Checked  
How would the company handle a  
service bulletin issued today which  
affects their fleet? (sample /  
interview, does the response  
reflect stated procedures, follow  
process through?)  
16.  
17.  
Ref: CAR 706.07  
N/A  
OK  
Finding  
Not Checked  
March 2001  
Page 17  
AOC-04 Evaluation Program  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 18  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-05 Technical / Regulatory Publications  
N/A  
OK  
Finding  
Not Checked  
Is the person responsible for  
keeping publications current aware  
of his / her responsibilities  
(interview)?  
1.  
2.  
Ref: CASS 726.12(1)  
N/A  
OK  
Finding  
Not Checked  
Does the operator have technical  
and regulatory publications  
according to the list in their  
approved manual? Note: CASS  
726.04(2) is not explicit in the  
requirement for technical or  
regulatory information, the  
following is a possible list ….  
·
·
Aeronautics Act  
Canadian Aviation Regulations  
& appropriate standards  
·
·
·
·
type certificates;  
supplemental type certificates;  
FAA Advisory Circulars 43.13  
Airworthiness Directives,  
applicable to the aircraft /  
equipment operated;  
·
manufacturer’s maintenance,  
illustrated parts, overhaul  
manuals, and service bulletin  
and service letters,  
·
MCM or MPM  
Ref: CASS 726.04(2)  
N/A  
OK  
Finding  
Not Checked  
Are publications / manuals  
current, i.e. amendments up-to-  
date?  
3.  
4.  
Ref: CASS 726.04(2)  
N/A  
OK  
Finding  
Not Checked  
*Is the system for monitoring  
manual currency effective?  
March 2001  
Page 19  
AOC-05 Technical / Regulatory Publications  
Ref: CASS 726.07  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Are appropriate portions of  
publications made available to  
company personnel, contractors  
as outlined in the manual?  
5.  
6.  
7.  
Ref: CASS 726.04(2)/CASS 726.08(1)(j)  
How is the operator made aware of  
technical information, updates,  
bulletins, etc. applicable to the  
aircraft type they operate?  
Ref: CASS 726.04(2)  
Does the company have  
equipment, i.e. Computers, fiche  
reader / printer etc., necessary for  
reproducing this information?  
·
Does the equipment function?  
Ref: CASS 726.04(2)  
N/A  
OK  
Finding  
Not Checked  
If regulatory publications are to be  
available via the Internet, have the  
company demonstrate their  
access to and navigate the  
information.  
8.  
9.  
Ref: CASS 726.04(2)  
N/A  
OK  
Finding  
Not Checked  
If publications are to be made  
available to the operator via a  
contract for maintenance, does the  
operator ensure that the technical  
manual applies to their particular  
aircraft via serial number or model  
or year?  
Ref: CASS 726.04(2)  
N/A  
OK  
Finding  
Not Checked  
How does the operator control out  
of date / historical publications /  
training notes?  
10.  
March 2001  
Page 20  
AOC-05 Technical / Regulatory Publications  
Ref: CASS 726.04(2)  
N/A  
OK  
Finding  
Not Checked  
Is the library distributed and is  
there a master list which identifies  
each publication and location?  
(sample locations)  
11.  
12.  
Ref: CASS 726.04(2)  
N/A  
OK  
Finding  
Not Checked  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 21  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-06 Technical Records  
N/A  
OK  
Finding  
Finding  
Not Checked  
Is the location of records in  
accordance with the manual?  
1.  
2.  
Ref: CAR 726.04(2)(f)  
N/A  
OK  
Not Checked  
Does the use of job / segmented /  
task cards, require the operator to  
update a computer software  
program after completion?  
·
If so, is there any evidence of  
missed entries or incorrect  
times being input?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
*Supplemental worksheets used  
for recording and actioning defects  
discovered during maintenance  
activities, are they the operator’s  
or the AMO’s?  
3.  
·
Is this according to manual  
requirements?  
Ref:  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the operator ensure that  
completed inspection packages  
are reviewed?  
4.  
5.  
Ref: Std. 625.96(2)  
N/A  
OK  
Not Checked  
Are the maintenance check  
sheets used as described in the  
manual?  
Ref: Approved Maintenance  
Schedule  
N/A  
OK  
Finding  
Not Checked  
Cross check completed check  
sheets with the aircraft log books,  
is there evidence of maintenance  
being completed prior to certifying  
the Technical Log entry? (sample).  
6.  
March 2001  
Page 22  
AOC-06 Technical Records  
Ref: CAR605.92(1)  
N/A  
OK  
Finding  
Not Checked  
Sample aircraft technical records  
7.  
(including Journey Log). Do the  
recorded actions meet regulatory  
requirements? For example:  
·
·
·
·
certifications;  
time between checks;  
weight and balance report;  
inspections completed on  
time;  
Ref: CAR 605.86 / CAR 605.96 / CAR  
571 / Std. AWM 571 Appendix C  
N/A  
OK  
Finding  
Not Checked  
Are established procedures being  
followed to record and control  
maintenance items? For example:  
8.  
·
scheduled maintenance and  
inspection;  
·
·
·
·
·
Ad’s and special instructions;  
components;  
TBOs and life-limited times;  
calendar-time items;  
pitot-static and altimeter  
calibration checks;  
·
·
·
compass calibration;  
weight and balance  
independent control checks /  
CMR / critical maintenance  
tasks.  
Ref: CAR 605.96 / CAR 571.10(4) / CAR  
726.08(1)(m)  
N/A  
OK  
Finding  
Not Checked  
Are maintenance records  
acceptable for completeness and  
final certification? (sample)  
9.  
Ref: Std. AWM 571.10(2) -(4)/  
CAR605.92(1)  
N/A  
OK  
Finding  
Not Checked  
Does the operator transfer  
10.  
information from the journey log to  
the permanent technical record in  
accordance to regulatory and  
MCM requirements?  
March 2001  
Page 23  
AOC-06 Technical Records  
MCM requirements?  
Ref: CAR 605.96(2)  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the operator maintain  
technical records in a dry, secure  
area?  
11.  
Ref: CAR 706.04(2)(f)  
*Do company personnel record  
12.  
information and defects in the  
journey log or other technical  
record in accordance with MCM  
procedures?  
Ref: CASS 726.08(1)(k)  
Is the technical record (including  
journey log) a consecutive,  
unbroken history?  
13.  
Ref: CAR 605.93(4)  
Is computer software used as a  
sole support technical history?  
14.  
·
If so, is there evidence of  
original entries being updated?  
·
Is the original entry protected?  
Ref: CAR 605.93(2) / CAR 103.4(a) /  
Std. 625.93(3)  
N/A  
OK  
Finding  
Not Checked  
*Is the primary method for  
controlling maintenance tasks  
generated / tracked by computer?  
15.  
·
If so, it must be a secure  
system, (see technical  
records)?  
Ref: CAR 103.04  
N/A  
OK  
Finding  
Not Checked  
Where computer maintenance  
software is used, is the ACA  
holder identified in the  
16.  
March 2001  
Page 24  
AOC-06 Technical Records  
computerized record ?  
Ref: CAR 605.93(1)(b)  
N/A  
OK  
Finding  
Not Checked  
Is there evidence of maintenance  
17.  
releases, which are issued  
“subject to satisfactory test flight”,  
not having the corresponding final  
certification by the pilot-in-  
command?  
Ref: Std. AWM 571.10(4)  
N/A  
OK  
Finding  
Not Checked  
18.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 25  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-07 Weight & Balance  
N/A  
OK  
Finding  
Not Checked  
Is the person responsible for  
weight and balance control  
knowledgeable of their duties and  
responsibilities?  
1.  
Ref: CASS 726.12(1)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are any of the aircraft operated  
subject to the five year re-weigh  
requirement? (sample)  
2.  
3.  
Ref: Std. 625 Appendix C, (8)  
N/A  
OK  
Not Checked  
Are weight and balance reports  
carried on board each aircraft?  
·
Is there more than one report  
which may be contradictory?  
Ref: Type Certificate  
N/A  
OK  
Finding  
Finding  
Not Checked  
Is there evidence of changes being  
made to aircraft basic weight  
without amendments to the weight  
and balance report?  
4.  
5.  
Ref: Std. 571 Appendix C (2)  
N/A  
OK  
Not Checked  
Does each amendment to the  
weight and balance report include  
revision dates and revised  
equipment lists?  
Ref: Std. 571 Appendix C  
N/A  
OK  
Finding  
Not Checked  
Are empty weight and c of g  
calculations computed in the  
amended report?  
6.  
Ref: Std. 571 Appendix C  
March 2001  
Page 26  
AOC-07 Weight & Balance  
N/A  
OK  
Finding  
Finding  
Not Checked  
Has a maintenance release been  
signed for each change to the  
weight & balance report?  
7.  
Ref: Std. 571 Appendix C  
N/A  
OK  
Not Checked  
Does each aircraft’s weight &  
8.  
balance report demonstrate  
continuity back to the time the  
aircraft was weighed?  
Ref: CAR605.92 / Std. 571 Appendix C  
N/A  
OK  
Finding  
Not Checked  
Do company personnel follow the  
9.  
approved procedures when moving  
from one aircraft configuration to  
another?  
Ref: Std. 571 Appendix C (3)  
N/A  
OK  
Finding  
Not Checked  
For each aircraft configuration  
10.  
established, has a maintenance  
release been signed? (note: the  
current configuration must be  
identified however a maintenance  
release is not required for the entry  
when changing from one  
configuration to another)  
Ref: Std. 571 Appendix C  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the system of control ensure  
11.  
accurate weight and balance  
information is used by the pilot-in-  
command?  
Ref: CASS 726.08(1)(u) / Std. 571  
Appendix C  
Does the weight and balance  
N/A  
OK  
Not Checked  
12.  
report / equipment list include all  
items specified in the aircraft type  
certificate?  
·
Does it also include additional  
equipment required / installed  
for the operation of the  
aircraft?  
March 2001  
Page 27  
AOC-07 Weight & Balance  
·
Does it include any equipment  
installed as a result of an STC  
or modification?  
Ref: Std. 571 Appendix C (1)(a)  
N/A  
OK  
Finding  
Not Checked  
13.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 28  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-08 Maintenance Development Program (MPD)  
Program Application  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Does the manual state the  
objective of the maintenance  
development program?  
1.  
2.  
3.  
4.  
Not Checked  
Not Checked  
Not Checked  
Does the manual state policy of  
how Maintenance Development  
activities will influence the  
maintenance schedule?  
Is the maintenance schedule /  
program, or portion thereof, to be  
affected by the program clearly  
defined?  
Does the operator have internal  
maintenance capabilities i.e. QA /  
production systems (essential for  
effective control) and access to  
engineering support (aid in  
evaluating)?  
Administration  
N/A  
OK  
Finding  
Finding  
Not Checked  
Is the MPD a self contained  
document?  
5.  
·
If so, does the MCM enable  
it’s use by reference?  
N/A  
OK  
Not Checked  
If self contained, is there an  
amendment process described?  
6.  
March 2001  
Page 29  
AOC-08 Maintenance Development Program (MPD)  
Policy Changes & Authority  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the program require TC  
approval before changes are to be  
instituted?  
7.  
Does the document specify  
procedures for establishing or  
policy with regards to the  
program?  
8.  
Does the program include a  
graphic portrayal of the program  
operation?  
9.  
·
Is one required for clarity?  
(process chart)  
Is reliability monitoring to be part  
of this program?  
10.  
·
If so, complete separate  
Reliability Monitoring  
Checklist.  
Initial Maintenance Requirements  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the manual describe how an  
11.  
initial maintenance schedule is to  
be developed or what it is based  
upon?  
·
Is it based upon an MRB and  
other operator data?  
N/A  
OK  
Not Checked  
Does the manual specify the  
amount of in service data needed  
prior to making considering  
changes to the maintenance  
schedule?  
12.  
March 2001  
Page 30  
AOC-08 Maintenance Development Program (MPD)  
N/A  
OK  
Finding  
Not Checked  
Is the MPD process dependent on  
reliability monitoring process?  
13.  
Evaluation of Information  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the program consider  
14.  
information from other sources, for  
example: manufacturers, other  
operators, airworthiness  
authorities?  
How is this information obtained  
from other sources controlled and  
processed within the organization?  
15.  
Does the description of the  
program contain a diagram of the  
organizational structure?  
16.  
·
If not, is one required for  
clarity?  
Does the manual define lines of  
authority and responsibility  
17.  
18.  
Does the scope of maintenance  
activity to be control under this  
program require a comprehensive  
system for evaluating aircraft fleet /  
or product performance or is  
March 2001  
Page 31  
AOC-08 Maintenance Development Program (MPD)  
simple means acceptable?  
Performance Influences:  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the program consider the  
operating environment, where and  
when aircraft fly, land and layover  
such as hot, cold, humid, dusty,  
salty, etc.  
19.  
20.  
21.  
22.  
23.  
24.  
Does the program consider the  
operating schedule, flight hours  
per cycle, cycles per day, flight  
hours per day, variation within  
fleets due to short / long routing.  
Does the program consider the  
effect of adding or deleting aircraft  
on the population samples,  
resource and maintenance  
capabilities?  
Does the program consider the  
modification status of components  
in the program?  
Does the program consider the  
integration of used equipment /  
aircraft?  
Is the system of data collection  
fully described and does it specify  
typical sources of information?  
March 2001  
Page 32  
AOC-08 Maintenance Development Program (MPD)  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
If sampling is used, the method,  
number of samples, time on the  
samples, when sampling and  
intervals spelled out.  
25.  
26.  
27.  
Does the operator define tasks  
such as “inspection”, “check” for  
their scope of purpose?  
Escalation procedure - required  
series or sequence of checks?  
N/A  
N/A  
OK  
OK  
Finding  
Finding  
Not Checked  
Not Checked  
Are task interval parameters  
tailored to operators desired units?  
28.  
29.  
Does the operator participate in  
the MRB process?  
·
If so is their utilization  
comparable to that of the  
world fleet leaders?  
N/A  
OK  
Finding  
Not Checked  
Are alternate or substitute  
30.  
inspection methods used to qualify  
maintenance requirements, i.e. X-  
ray substituted for ultrasonic?  
March 2001  
Page 33  
AOC-08 Maintenance Development Program (MPD)  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the operator have a  
procedure or the capability to  
enhance manufacturers  
31.  
32.  
33.  
34.  
35.  
maintenance instructions?  
Are the enhancements driven by  
reliability processes or other  
feedback mechanisms?  
Procedures for making other  
changes from one primary  
maintenance process to another,  
for example changing from Hard  
Time to On Condition  
Does the system obtain data from  
units only under operational  
conditions?  
Does the manual provide samples  
of how data justifying actions is to  
be collected?  
Data Analysis & Application to the Maintenance Program:  
N/A  
OK  
Finding  
Not Checked  
Does it describe how data  
analysis will influence adjustments  
to maintenance control ?  
36.  
March 2001  
Page 34  
AOC-08 Maintenance Development Program (MPD)  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Are the duties and responsibilities  
for initiating program revision  
clearly defined?  
37.  
38.  
39.  
40.  
41.  
42.  
Does the operator use trending as  
a means for determining  
maintenance requirements?  
Is the documentation required to  
be used to effect changes in  
maintenance program described?  
Procedures provided to assure that  
any TBO adjustment or other  
program change does not conflict  
with a corrective action program  
established by a previous reliability  
analysis.  
Program contains a statement that  
the TC Office will be advised when  
increases to time limitations or  
other program changes controlled  
by the program occur.  
Does the program include a  
graphic display of major  
system/component TBO  
escalation.  
Maintenance Schedule Amendment:  
March 2001  
Page 35  
AOC-08 Maintenance Development Program (MPD)  
N/A  
OK  
Finding  
Not Checked  
Does the program identify  
organizational elements  
responsible for approval of  
amendments to the maintenance  
schedule?  
43.  
N/A  
OK  
Finding  
Not Checked  
Is it singular or quorum based?  
44.  
Procedures for Maintenance Control Changes :  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Program describes the procedures  
used for making changes to  
maintenance controls.  
45.  
46.  
47.  
48.  
Organizational elements  
responsible to prepare  
substantiation reports to justify  
maintenance control changes  
identified.  
Procedures included relative to  
manual revisions concerning time  
increases and what will be  
required prior to pursuing a  
subsequent time increase.  
Procedures provided for revision to  
the Operations Specifications  
when and if required.  
March 2001  
Page 36  
AOC-08 Maintenance Development Program (MPD)  
N/A  
OK  
Finding  
Not Checked  
49.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 37  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-09 Reliability Monitoring Programs  
Program Application: FAA AC / AMA  
Does the reliability program clearly  
define the components, systems,  
or complete aircraft which are to  
be controlled?  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
1.  
2.  
3.  
Is the maintenance program, or  
portion thereof, to be controlled by  
reliability program clearly defined?  
Not Checked  
Does the program reference the  
operator’s MCM where details  
pertaining to overhaul and  
Not Checked  
inspections periods, work content,  
and other maintenance program  
activities that are guided by the  
program may be found?  
Organizational Structure:  
Does the description of the  
program contain a diagram of the  
organizational structure?  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
4.  
·
If not, is one required for  
clarity?  
Does the manual define lines of  
authority and responsibility.  
5.  
6.  
Is the appropriate authority  
delegated to each organizational  
element?  
March 2001  
Page 38  
AOC-09 Reliability Monitoring Programs  
Definitions:  
Does the program clearly define  
significant terms?  
N/A  
OK  
Finding  
Finding  
Not Checked  
7.  
Are acronyms or abbreviations  
peculiar to the program defined?  
N/A  
OK  
Not Checked  
8.  
Data Collection System:  
Is the data collection system fully  
described and does it specify  
typical sources of information?  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
9.  
Does the system obtain data from  
units only under operational  
conditions?  
10.  
Does the data relate directly to  
established levels of performance?  
11.  
Does the manual provide samples  
of data and how it is to be  
collected?  
12.  
March 2001  
Page 39  
AOC-09 Reliability Monitoring Programs  
If sampling techniques are to be  
used, is the method of sampling -  
number of / in service time /  
intervals, specified?  
N/A  
OK  
Finding  
Not Checked  
13.  
Establishing Performance Standards and Revision:  
Does the program include an initial  
performance standard that defines  
acceptable performance  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
14.  
15.  
16.  
requirements?  
Does the manual describe  
methods used to evaluate and  
control performance? Are various  
methods in use?  
Are performance standards for  
system or component failures  
expressed in mathematical  
terms ? For example:  
·
1000 hours of aircraft  
operation ?  
·
·
·
·
·
Number of landings ?  
Operating cycles ?  
Departure delays ?  
Pilot reports ?  
Other findings under  
operational conditions ?  
When a performance standard is  
exceeded, is an active  
N/A  
OK  
Finding  
Not Checked  
17.  
investigation required ?  
March 2001  
Page 40  
AOC-09 Reliability Monitoring Programs  
Are statistical techniques used in  
reliability measurement supportive  
of maintenance control actions ?  
N/A  
OK  
Finding  
Not Checked  
18.  
·
Are actuarial or engineering  
studies used to determine  
maintenance changes.  
·
Are studies made involving  
inspection frequency and  
content, overhaul limits and  
times ?  
·
·
Do they show aircraft, system,  
or component modification ?  
Does it show other actions  
peculiar to prevailing  
conditions ?  
Are there provisions for the re-  
evaluating performance standards  
that lose their value ?  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
19.  
20.  
21.  
22.  
23.  
Are there provisions to establish  
initial performance standards for  
new aircraft being placed in  
service ?  
Are there provisions for the initial  
alert values to be adjusted based  
on carrier’s first year of  
experience ?  
If PIREPS per 1000 departures is  
the standard, is 5 PIREPS per  
1000 added to rate for past year to  
set alert value?  
Are alert levels set up on a  
combination of past performance  
March 2001  
Page 41  
AOC-09 Reliability Monitoring Programs  
plus “good judgment” ?  
Is a statistical approach used to  
establish alerts ?  
N/A  
OK  
Finding  
Finding  
Not Checked  
24.  
25.  
Are alert values equal to mean  
plus 3 standard deviations?  
N/A  
OK  
Not Checked  
·
If not, what criterion is used?  
Data Analysis Methodology & Application to Maintenance:  
Does the manual contain a  
description of the data analysis  
process?  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
26.  
27.  
28.  
29.  
Does it describe how the analysis  
will influence adjustments to  
maintenance control ?  
Types of action appropriate to the  
trend or level of reliability  
experienced.  
Are procedures for evaluating  
critical failures established?  
March 2001  
Page 42  
AOC-09 Reliability Monitoring Programs  
Are the statistical techniques that  
are used to determine reliability  
levels described?  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
30.  
31.  
32.  
33.  
Is the manner in which information  
is exchanged between  
organizational elements fully  
described?  
Are the activities and responsibility  
of each organizational element  
defined?  
Does the program include a  
graphic portrayal of the program  
operation?  
·
Is one required for clarity?  
(process chart)  
Data Display & Corrective Action Process:  
Does the program describe the  
reports, charts, operating  
experience in use?  
N/A  
OK  
Finding  
Finding  
Not Checked  
34.  
Does the description contain  
essential information for each item  
N/A  
OK  
Not Checked  
35.  
March 2001  
Page 43  
AOC-09 Reliability Monitoring Programs  
controlled by program?  
Is each system and component  
identified by appropriate ATA code  
number? If not what method is  
used?  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
36.  
37.  
38.  
39.  
40.  
41.  
Does the data display method  
show trends as well as the current  
month’s performance?  
Is there a description of the  
corrective action process?  
Does the corrective action process  
include a requirement to establish  
planned completion dates?  
Is there a status (real time) of  
corrective action available?  
Is corrective action description  
appropriate to circumstances ?  
March 2001  
Page 44  
AOC-09 Reliability Monitoring Programs  
Program Revision:  
Does the manual contain  
procedures for implementing  
changes to the reliability program?  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
42.  
43.  
44.  
45.  
46.  
47.  
Does the program identify which  
organizational elements are  
responsible for approving  
amendments to the reliability  
program?  
·
Is this a quorum approach?  
Are the duties and responsibilities  
for initiating program revision  
clearly defined?  
Do procedures identify and isolate  
areas which will require TC  
approval prior to implementation?  
Does the program require periodic  
reviews be accomplished which  
would validate the performance  
standard in use is still realistic?  
Is a method of distribution and  
implementation of approved  
revisions to the reliability program  
March 2001  
Page 45  
AOC-09 Reliability Monitoring Programs  
included in the manual?  
Procedures for Implementing Maintenance Control Changes:  
Does the program describe  
procedures which are used for  
making changes to maintenance  
controls?  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
48.  
49.  
50.  
51.  
52.  
53.  
Is the documentation used to  
effect changes in maintenance  
program described?  
Are substantiation reports  
justifying maintenance control  
changes required / prepared /  
produced by the organizational  
elements responsible for such  
changes?  
Are specific parameters identified  
which are to be used to determine  
changes in maintenance control?  
Are procedures provided which  
cover all maintenance program  
activities controlled by the  
reliability program?  
Are procedures specified for  
changing items from “Hard Time”  
to “On Condition” or “Condition  
March 2001  
Page 46  
AOC-09 Reliability Monitoring Programs  
Monitoring?”  
Are procedures specified for  
making other changes from one  
primary maintenance process to  
another?  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
54.  
55.  
56.  
57.  
58.  
59.  
Are procedures included  
concerning maintenance interval  
changes and the subsequent  
action required should an  
additional time increase be  
pursued?  
Is a feedback process described  
for influencing revision to  
Operations Specifications if and  
when required?  
Has a procedure been established  
to ensure that any program  
change / TBO adjustment, does  
not conflict with a corrective action  
process established by a previous  
reliability analysis?  
Does the program include a  
graphic display detailing major  
system / component TBO  
escalation process?  
Are details of Airworthiness  
Directives or Service Bulletins  
taken into consideration or  
evaluated for applicability to the  
program?  
March 2001  
Page 47  
AOC-09 Reliability Monitoring Programs  
Program Approval:  
Are procedure describing approval  
process clearly identified?  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
60.  
61.  
62.  
Does the manual contain a  
requirement to notify / advise the  
TC Office responsible when  
increases to time limitations or  
other processes / changes  
controlled by the program occur?  
Ref.  
Comments/Summary:  
Items completed by:  
March 2001  
Date:  
Page 48  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-10 Reserved  
Reserved  
March 2001  
Page 49  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-11 Maintenance Planning  
Note: As maintenance planning is procedural specific to the operator, a supplemental checklist may need to be developed from the  
approved manual in support of the audit.  
N/A  
OK  
Finding  
Not Checked  
Is the individual responsible for the  
program knowledgeable of the  
procedures described in the  
manual?  
1.  
Ref: CASS 726.12(1)  
N/A  
OK  
Finding  
Not Checked  
Is the method or process used to  
monitor / schedule maintenance  
activities / repetitive AD’s  
(computer / status system / other)  
being followed by the  
2.  
organization?  
·
Does this include  
supplemental maintenance  
items (such as STC’s added  
after MS approval, floats &  
skis etc., safety equipment)?  
Ref: CAR 706.04(2)c) / CASS  
726.08(1)(m)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are the same method(s) used at  
all locations and sub bases?  
3.  
4.  
Ref: CASS 726.08(1)(m)  
N/A  
OK  
Not Checked  
*Is the primary method for  
controlling maintenance tasks  
generated / tracked by computer?  
·
If so is it a secure system,  
(see technical records)?  
Ref: CAR 103.04 / CAR 605.93(2)  
N/A  
OK  
Finding  
Not Checked  
Is the method used up-to-date and  
current?  
5.  
March 2001  
Page 50  
AOC-11 Maintenance Planning  
Ref: CASS 726.08(1)(m)  
N/A  
OK  
Finding  
Not Checked  
*Is there operational or additional  
equipment that is not addressed in  
the maintenance schedule?  
(sample)  
6.  
Ref: Std 625.86  
N/A  
OK  
Finding  
Not Checked  
Is there evidence that maintenance  
requirements have been missed or  
actioned late?  
7.  
Ref: CASS 726.08(1)(m)  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Are there service bulletins that  
were or should have been adopted  
/ installed / integrated into the  
maintenance program? (sample)  
8.  
Ref: CASS 726.08(1)(m) / CAR  
625.86(6)  
Is the frequency and use of  
tolerances planned or excessive?  
9.  
Ref: Std. 625.86(8) / TP13094  
Are maintenance releases made  
to facilitate the use of the  
tolerance prior to it’s use?  
10.  
11.  
Ref: Std. 625.86(8)  
Is aircraft operating information  
(aircraft daily flight time / condition  
/ status) relayed to the individual  
making decisions on maintenance  
requirements?  
·
Is this in accordance with the  
instruction / procedures  
specified in the manual?  
March 2001  
Page 51  
AOC-11 Maintenance Planning  
specified in the manual?  
·
Does this information include  
a requirement for - defects,  
MELs, special  
inspections,hard landings,  
lighting strikes, etc  
Ref: CASS 726.08(1)(m)  
N/A  
OK  
Finding  
Finding  
Not Checked  
*For aircraft operating under MEL  
authorities, how is repair interval  
planned and actioned?  
12.  
13.  
Ref: CASS 726.08(1)(m)  
N/A  
OK  
Not Checked  
Is the liaison between the operator  
and the maintenance contractor  
effective?  
·
Is there any evidence that the  
communication process does  
not work?  
Ref: CAR 706.09(2)(a) / CASS  
726.04(1)(g)  
N/A  
N/A  
OK  
OK  
Finding  
Finding  
Not Checked  
Not Checked  
*Is the maintenance contractor  
consulted in the defect deferral  
process?  
14.  
15.  
Ref: CASS 726.04(1)(g) / CASS  
726.08(1)(v)  
Are maintenance requirements  
communicated to the AMO in  
accordance with manual  
requirements?  
Ref: CASS 726.04(1)(g) / CASS  
726.08(1)(v)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the operator maintain current  
inspection sheets as identified in  
the Maintenance Schedule?  
16.  
17.  
Ref: CAR 605.86 / Approved  
Maintenance Schedule (TP13094)  
N/A  
OK  
Not Checked  
Do inspection sheets cover all  
applicable areas of the aircraft as  
March 2001  
Page 52  
AOC-11 Maintenance Planning  
described in the program?  
Move to MS Checklist !!  
N/A  
OK  
Finding  
Not Checked  
Are the appropriate forms and  
information supplied to the  
maintenance organization or are  
they to be reproduced by the  
AMO?  
18.  
·
Is this in accordance with the  
stated process?  
Ref: CAR 605.86 / Approved  
Maintenance Schedule (TP13094)  
N/A  
OK  
Finding  
Not Checked  
Did AMO personnel use the latest  
check sheet (revision) during the  
last few inspections?  
19.  
20.  
Ref: CAR 605.86 / Approved  
Maintenance Schedule (TP13094)  
N/A  
OK  
Finding  
Not Checked  
Where the operator writes or re-  
writes job / segmented / task  
cards, does the operator follow the  
process stated in the manual for  
controlling revision of the cards?  
·
Does the card contain a  
reference link to the original  
instructions?  
Ref: Std. 625 Appendix D (3)(a)(vi)  
N/A  
OK  
Finding  
Not Checked  
For computer controlled  
21.  
maintenance planning, is the  
repeat interval self generated or is  
this a manual input operation?  
·
Is the process consistent with  
the description in the manual?  
·
Is there any evidence that  
repeat interval maintenance  
requirements have been  
overlooked or entered  
incorrectly?  
Ref: CAR 706.08(1)(m) / CAR 605.86 /  
Approved Maintenance Schedule  
(TP13094)  
N/A  
OK  
Finding  
Not Checked  
22.  
March 2001  
Page 53  
AOC-11 Maintenance Planning  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 54  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-12 Defect Recording, Rectification, Deferral, and Control  
Procedures  
Recording  
N/A  
OK  
Finding  
Not Checked  
Does the company record defects  
in accordance with the procedures  
specified in the manual?  
1.  
Ref: CASS 726.08(1)(o) / CAR  
605.94(1)  
N/A  
OK  
Finding  
Not Checked  
Are defects recorded in the proper  
record / log; are they identified  
appropriately and handled in  
accordance with stated  
2.  
3.  
procedures?  
Ref: CAR 706.05(a) / CAR 605.94(1)  
N/A  
OK  
Finding  
Not Checked  
Does this recording procedure  
apply to defects found by flight  
crew during normal operations?  
·
Does the method indicated  
conflict with regulatory  
requirements?  
Ref: CAR 706.05(a) / CAR 605.94(1)  
N/A  
OK  
Finding  
Not Checked  
Are defects found during  
4.  
5.  
maintenance recorded in  
accordance with procedures  
stated by the operator or by the  
maintenance contractor?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
*Supplemental worksheets used  
for recording and actioning defects  
discovered during maintenance  
activities, are they the operator’s  
or the AMO’s?  
·
Is this according to manual  
requirements?  
Ref: CAR 706.05(a)  
N/A  
OK  
Finding  
Not Checked  
Is there evidence of defects not  
being recorded:  
6.  
March 2001  
Page 55  
AOC-12 Defect Recording, Rectification, Deferral, and Control  
Procedures  
·
·
by the flight crew?  
while the aircraft is away from  
base?  
·
during maintenance?  
Ref: CAR 605.94(1)  
N/A  
OK  
Finding  
Not Checked  
How does the company handle  
self generated / recorded fault logs  
(Built In Test Equipment)?  
7.  
Ref: CASS 726.08(1)(o)  
Deferral  
N/A  
N/A  
Not Checked  
For aircraft that released under  
MEL authority, complete MEL  
Checklist …  
8.  
OK  
Finding  
Not Checked  
How does the operator determine  
a defects suitability for deferral?  
9.  
·
Are technical / regulatory  
manuals and type certificate  
information available /  
consulted in the process?  
Ref: CAR 605.06(a)  
N/A  
OK  
Finding  
Not Checked  
Are defects assessed against  
mandatory or required operating  
equipment limitations (also  
includes Type Certificates Data  
Sheets and basis of certification)?  
10.  
11.  
Ref: CAR 605.09 / CAR 605.10 / CAR  
605 General  
N/A  
OK  
Finding  
Not Checked  
*Are environmental factors and  
operational role of the aircraft  
considered in the defect’s  
assessment?  
Ref: CAR 602 Division II /CAR  
605.06(b)  
March 2001  
Page 56  
AOC-12 Defect Recording, Rectification, Deferral, and Control  
Procedures  
N/A  
OK  
Finding  
Not Checked  
*Is the maintenance contractor  
consulted in the deferral process?  
12.  
Ref: CAR 706.08(1)(o)  
N/A  
OK  
Finding  
Not Checked  
Are deferrals entered in the  
journey log or other recording  
system in accordance with stated  
procedures?  
13.  
Ref: CAR 706.08(1)(o) / CAR 605.94(1)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are procedures for placarding  
deferred defects being followed?  
14.  
15.  
Re f: CAR Std 625.08 CAR 605.10(2)(b)  
N/A  
OK  
Not Checked  
Are personnel that defer  
authorized?  
Ref: CAR 605.10(2)(c) / CAR  
706.08(1)(o)  
Recurring Defect  
N/A  
OK  
Finding  
Not Checked  
Is there any evidence indicating  
16.  
recurring defects are not being  
addressed according to stated  
procedures?  
Ref: CAR 706.05(2) / CASS 726.05(1)  
N/A  
OK  
Finding  
Not Checked  
Is the operator’s stated procedure  
effective in detecting the  
17.  
reoccurrence of defects?  
·
Does the defect system  
highlight defects that recur to  
March 2001  
Page 57  
AOC-12 Defect Recording, Rectification, Deferral, and Control  
Procedures  
the flight crew and  
maintenance organization?  
Ref: CAR 706.05(a) / CASS 726.05(1)  
N/A  
OK  
Finding  
Not Checked  
Does the operator’s criteria, for  
classifying recurring defects, meet  
regulatory requirements?  
18.  
Ref: CASS 726.05(3)  
Control  
N/A  
OK  
Finding  
Not Checked  
*For aircraft operating under MEL  
authorities, how is repair interval  
planned and actioned?  
19.  
Ref: CASS 726.08(1)(m)  
N/A  
OK  
Finding  
Not Checked  
Troubleshooting, part removal.  
Does the manual indicate how a  
part removed for troubleshooting  
purposes must be handled?  
20.  
·
If so, does the company follow  
procedures for storage, time  
limits and maintenance  
release requirements?  
·
parts removed from another  
aircraft for troubleshooting?  
Ref: CASS 726.08(1)(r) / CAR 571.13 /  
CAR 706.08(1)(m)  
N/A  
OK  
Finding  
Not Checked  
21.  
Ref.  
March 2001  
Page 58  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 59  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-13 Airworthiness Directive, Service Bulletin  
N/A  
OK  
Finding  
Not Checked  
Does the operator have all  
Airworthiness Directives applicable  
to their fleet?  
1.  
Ref: CASS 726.04(2) / Std. AWM 593  
Appendix B (2)(a)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the operator ensure timely  
action of Airworthiness Directives?  
2.  
3.  
Ref: CASS 726.08(1)(m) / CASS  
726.07(4)  
N/A  
OK  
Not Checked  
Are the details, of maintenance  
actions used during the  
accomplishment of Airworthiness  
Directives, recorded in the  
appropriate technical record?  
·
For Service Bulletins?  
Ref: CAR 605.94(1) / Std. AWM 571.03 /  
Std. AWM 571.10(4) / Std. 625  
Appendix H (1)(b)  
N/A  
OK  
Finding  
Not Checked  
Does the operator have direct  
access to Service Bulletin and  
other technical information  
applicable to their fleet?  
4.  
·
If access is by way of a  
contract, is the access  
adequate? (sample, have  
operator demonstrate)  
Ref: CASS 726.07(4)  
N/A  
OK  
Finding  
Not Checked  
*Is there evidence that the operator  
has reviewed and evaluated  
Service Bulletins and other  
technical information for  
5.  
applicability to their fleet?  
·
Is there evidence of a  
maintenance specialist being  
involved in the decision  
process?  
Ref: CASS 726.07(4) / ANB055  
March 2001  
Page 60  
AOC-13 Airworthiness Directive, Service Bulletin  
N/A  
OK  
Finding  
Not Checked  
Is the implementation of AD / SB  
or other technical information  
actioned directly from the  
manufacturers technical  
information or is the process re  
written into task cards or action  
sheets?  
6.  
·
If re written, is there a control  
process or review mechanism  
in place which ensures the  
accuracy of the information?  
Ref: Std. 625 Appendix D (3)(vi)  
N/A  
OK  
Finding  
Not Checked  
7.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 61  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-14 ETOPS - Extended Range Operations  
N/A  
OK  
Finding  
Not Checked  
Is the individual responsible for the  
program knowledgeable of the  
procedures described in the  
manual?  
1.  
Ref:  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Is propulsion system reliability  
data forwarded to Transport  
Canada on a monthly basis?  
2.  
3.  
4.  
5.  
6.  
Ref: TP 6327 4.9.1  
Is the engine and APU oil  
consumption being monitored as  
described in the manual?  
Ref: TP 6327 4.4  
Does the curriculum for the  
ETOPS training consider all  
factors and consideration of the  
program?  
Ref: TP 6327 4.10  
Have personnel that certify ETOPS  
departure checks been trained and  
authorized? (sample)  
Ref: TP 6327 4.10  
Parts / components may be  
sensitive to ETOPS requirements;  
does the operator have a program  
to control modification status of  
individual components?  
Ref: TP 6327 4.2.1  
March 2001  
Page 62  
AOC-14 ETOPS - Extended Range Operations  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Do part pooling activities consider  
ETOPS CMP requirements?  
7.  
8.  
9.  
Ref: TP 6327 4.11  
Does the aircraft configuration and  
modification status conform to the  
requirements specified in the CMP  
document? (sample, component  
changes)  
Ref:  
Is there any evidence to suggest  
that the operator has conducted a  
verification process after engine  
shutdown or primary system  
failure or critical maintenance  
activities? (sample)  
Ref: TP 6327 4.6  
N/A  
OK  
Finding  
Not Checked  
Does the operator continue to  
input unscheduled / scheduled  
engine removal data into the  
ETOPS program?  
10.  
Ref: TP 6327 4.9.2  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are thrust reductions due to  
abnormal causes logged and  
tracked for program input?  
11.  
12.  
Ref:  
N/A  
OK  
Not Checked  
Does the operator adhere to the  
approved reliability program and  
are ETOPS sensitive items  
covered by the program, i.e.  
propulsion, systems, structure?  
Ref:  
March 2001  
Page 63  
AOC-14 ETOPS - Extended Range Operations  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Does the operator continue to  
collect and advise TC of data  
relevant to the health of the  
approved ETOPS program as  
defined in the approved document  
or MCM?  
13.  
14.  
15.  
Ref: TP 6327 4.7.1  
Does the operator adhere to  
maintenance procedures and  
tasks specified in the manual,  
maintenance schedule or  
operator’s ETOPS control  
document?  
Ref: TP 6327 4.2  
Are ETOPS aircraft being  
maintained in conformance with  
the manufacturer’s ETOPS type  
configuration?  
Ref: TP 6327 4.2  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Is the ETOPS program now in use  
in line with the program approved  
by TC?  
16.  
17.  
18.  
Ref:  
Is the operator incorporating  
changes required by configuration  
document amendments?  
Ref: TP 6327 4.2.1  
Is the operator reviewing and  
modifying the ETOPS program to  
reflect control document  
amendments in a timely manner?  
March 2001  
Page 64  
AOC-14 ETOPS - Extended Range Operations  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Is the operator following the  
ETOPS control document or  
program as outlined in the  
manual?  
19.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
*Does the operator release aircraft  
participating in the ETOPS  
20.  
program in accordance with the  
approved MEL document?  
Ref: TP 6327 3.4.2  
N/A  
OK  
Finding  
Not Checked  
Does the operator adhere to the  
enhanced training, approved in the  
manual or operator’s ETOPS  
control document?  
21.  
Ref: TP 6327 4.10  
N/A  
OK  
Finding  
Not Checked  
Is there any evidence of the  
operator dispatching aircraft  
(ETOPS qualified) after a power  
unit or primary failure without  
reference to the approved MEL?  
22.  
23.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Ref.  
Comments/Summary:  
March 2001  
Page 65  
Items completed by:  
Date:  
March 2001  
Page 66  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL  
N/A  
OK  
Finding  
Not Checked  
Is the MEL TC Civil Aviation  
approved?  
1.  
2.  
Ref: CAR 605.07(3) / CAR  
704.07(2)(d) / CAR 705.07(2)(e)  
N/A  
OK  
Finding  
Not Checked  
Does the operator have a MEL  
training program?  
·
Does the program include  
training of contract  
maintenance personnel?  
Ref: TP9155 - 3.16  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Is a copy of the approved MEL  
carried on board the aircraft?  
(sample)  
3.  
4.  
5.  
6.  
Ref: CAR 605.09(1)(b)  
Is the on-board copy at the  
corrective revision? (sample)  
Ref: CAR 605.09(1)(b)  
Are MEL numbers entered in the  
journey log for deferred MEL  
items?  
Ref: TP9155 Appendix R1.3  
Are only authorized personnel  
releasing or dispatching aircraft  
with inoperative items?  
Ref: TP9155 Appendix R1.3 / R1.4  
March 2001  
Page 67  
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Are appropriate maintenance  
instructions carried on board the  
aircraft to facilitate conformance to  
the MEL?  
7.  
8.  
9.  
Ref: TP9155  
Are aircraft with multiple deferred  
MEL items operated for extended  
periods through maintenance  
bases and terminating airports?  
Ref: TP9155  
*For aircraft that released under  
MEL authority, are they done so in  
accordance with the correct  
procedure?  
·
·
·
·
placarding  
authorized person  
category  
time limits  
Ref: CAR 605.09  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the operator implement  
revisions to their MEL within a  
reasonable time after the release  
of a revision to the Master MEL?  
10.  
11.  
Ref: TP9155  
N/A  
OK  
Not Checked  
*Does the company have MEL self  
extension authority?  
·
Are MEL self extensions  
coordinated between  
operations and maintenance?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Is there any evidence to suggest  
that this privilege is being abused,  
i.e. excessive or repetitive  
12.  
extensions for the same item; late  
or untimely actioning of the  
March 2001  
Page 68  
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL  
defect?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Is there evidence of notification  
being sent to Transport Canada  
when MEL self extensions are  
granted?  
13.  
14.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Does the organization follow the  
policies and procedures for  
conformance to the MEL as  
described in the manual?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
*Does the operator release aircraft  
participating in the ETOPS  
15.  
program in accordance with the  
approved MEL document?  
Ref: TP 6327 3.4.2  
N/A  
OK  
Finding  
Not Checked  
*Have individual aircraft MELs  
been reviewed / amended to reflect  
the additional maintenance  
procedures necessary for the  
ETOPS operation?  
16.  
17.  
Ref: TP 6327 3.4.2 a)  
N/A  
OK  
Finding  
Not Checked  
*Does the ETOPS departure  
check cover items such as  
maintenance sensitive items, MEL  
deferral review, deferred item  
review, system verification, log  
book review?  
Ref: TP 6327 4.2.1 c)  
N/A  
OK  
Finding  
Not Checked  
How is aircraft configuration  
management (CMP) integrated /  
factored / coordinated into the  
ETOPS and MEL processes?  
18.  
March 2001  
Page 69  
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL  
Ref:  
N/A  
OK  
Finding  
Not Checked  
19.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 70  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-16 All Weather Operations - Category II, III  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Does the operator have All  
Weather Operations (AWO)  
approval to Category II - III limits?  
1.  
2.  
3.  
4.  
5.  
6.  
Ref: TP 1490  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Does the operator have an  
approved maintenance program in  
support of the AWO?  
Ref: TP 1490  
Are aircraft down graded / returned  
to Category II - III status in  
accordance with approved  
procedures?  
Ref: TP 1490  
Are the equipment and systems  
required for an AWO maintained in  
accordance with the approved  
maintenance schedule?  
Ref: TP 1490  
Are modifications to Category II -  
III equipment and systems  
approved in accordance with  
Chapter 513 of the Airworthiness  
Manual?  
Ref: TP 1490  
Does the operator maintain a  
current list of personnel authorized  
to certify the company aircraft to  
Category II - III?  
·
Is the list available to the  
person responsible for  
dispatching the aircraft?  
Ref: TP 1490  
March 2001  
Page 71  
AOC-16 All Weather Operations - Category II, III  
N/A  
OK  
Finding  
Not Checked  
Have Category II - III certified  
maintenance personnel received  
initial and recurrent training?  
7.  
Ref: TP 1490  
N/A  
OK  
Finding  
Not Checked  
Does the operator utilize contract  
maintenance?  
8.  
·
If so, can it be verified that the  
contracting maintenance  
organization is approved by TC  
Civil Aviation to properly  
maintain the Category II - III  
systems?  
Ref: TP 1490  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
If a foreign maintenance  
9.  
organization is used, does it meet  
the minimum requirements for  
approval to properly maintain the  
Category II - III systems?  
Ref: TP 1490  
Are defects which effect AW  
Operations rectified in a timely  
manner?  
10.  
11.  
Ref: TP 1490  
Is there any evidence to suggest  
that aircraft are operated to limits  
which do not meet configuration  
requirements?  
Ref: TP 1490  
N/A  
OK  
Finding  
Not Checked  
12.  
Ref.  
March 2001  
Page 72  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 73  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-17 Technical Dispatch Procedures  
N/A  
OK  
Finding  
Not Checked  
Are maintenance entries attesting  
to serviceability and continuation  
of safe operation made each time  
a tolerance is used?  
1.  
Ref: Std. 625.86(8)  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Have authorized personnel issued  
the tolerance in accordance with  
the manual requirements?  
2.  
3.  
4.  
5.  
Ref: CASS 726.08(1) / CASS 726.06(1)  
Is there any evidence to suggest  
that Airworthiness Directives are  
also given the tolerance?  
Ref: Std 625.86(8) / CAR 605.84(10)(b)  
Does tolerance use conflict with  
the requirements outlined in the  
respective maintenance  
schedules?  
Ref: CAR Std 625.86 Appendix C  
Is there any evidence to suggest  
that the pilot-in-command is given  
adequate notification of the next  
scheduled maintenance activity?  
(particular attention to operations  
from remote locations)  
Ref: CASS 726.06(2)  
N/A  
OK  
Finding  
Not Checked  
Do the procedures ensure that  
aircraft are not operated in an  
unairworthy condition?  
6.  
Ref: CASS 726.08(1)(q)  
March 2001  
Page 74  
AOC-17 Technical Dispatch Procedures  
N/A  
OK  
Finding  
Finding  
Not Checked  
How is the PRM advised of the  
status while aircraft are away from  
base?  
7.  
Ref: CAR 706.06(1)(a) / CASS 726.06(2)  
N/A  
OK  
Not Checked  
*Are environmental factors and  
operational role of the aircraft  
considered in the dispatch of an  
aircraft with a defect?  
8.  
Ref: CAR 602 Division II  
N/A  
OK  
Finding  
Not Checked  
Is the procedure followed for  
returning the aircraft to service  
when aircraft become  
9.  
unserviceable away from base?  
Ref: CASS 726.08(1)(q)  
N/A  
OK  
Finding  
Not Checked  
Are procedures followed for  
transmitting maintenance  
information to aircraft operating  
away from the base?  
10.  
Ref: CASS 726.08(1)(q)  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Is deferred maintenance taken into  
consideration when dispatching  
aircraft?  
11.  
12.  
13.  
Ref: CAR 706.05(d)  
For aircraft that have additional  
(dual) flight authorities, are  
procedures followed for invoking  
the applicable flight authority?  
Ref: CAR 706.06(2) / CASS 726.08(1)(q)  
/ CAR 507.08  
*For companies that have self  
March 2001  
Page 75  
AOC-17 Technical Dispatch Procedures  
flight permit authority issuance  
privileges, are procedures followed  
for invoking or issuing the flight  
permit?  
·
Check Company Operations  
Manual for complimentary  
procedures?  
Ref: CAR 706.06(2) / CASS 726.08(1)(q)  
/ CAR 507.08 / CAR 507.04(4) AWM 505  
Appendix F  
N/A  
OK  
Finding  
Not Checked  
*Does the fleet weight and balance  
control program for dispatching  
aircraft meet requirements?  
14.  
·
Is the pilot-in-command  
always aware of the aircraft’s  
operating weight and  
configuration?  
Ref: CAR 706.06(3) Note: 2000-12-14  
Fleet W&B presently undefined in  
the CARs  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are maintenance entries regarding  
aircraft weight and balance status  
recorded in the journey log?  
15.  
16.  
Ref: CAR 605.94(1) / CAR Std 571  
Appendix C  
N/A  
OK  
Not Checked  
For aircraft operated under ETOPS  
or All Weather Operation, are the  
operations and technical dispatch  
in accordance with stated  
procedures. (refer to separate  
checklists)  
Ref: TP 6327  
N/A  
OK  
Finding  
Not Checked  
17.  
Ref.  
March 2001  
Page 76  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 77  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-18 Flight Authorities - Test / Ferry  
N/A  
OK  
Finding  
Not Checked  
*Does the technical dispatch  
system flag to the pilot-in-  
command when test flight  
requirements are to be used?  
1.  
·
Are operations and  
maintenance required to  
communicate with each  
other?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
For maintenance test flights, is the  
final certification of “satisfactory  
flight” made by the pilot in  
command?  
2.  
·
Is there any evidence to  
suggest passengers may have  
carried on board during the  
test flight?  
Ref: CAR 571.10(4) / Std. 571.10(4)  
Table Item F / CAR 605.85(2) & (3)  
N/A  
OK  
Finding  
Finding  
Not Checked  
*For aircraft that have additional  
(dual) flight authorities are  
procedures followed for invoking  
the applicable flight authority?  
3.  
4.  
Ref: CAR 507.08(1)&(3), CAR 571.06(3)  
/ CAR706.06(2) / CASS 726.08(1)(q)  
N/A  
OK  
Not Checked  
Are flight and maintenance crews  
familiar with "away from base"  
ferry-flight procedures as  
described in the manual?  
Ref:  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the operator follow the  
procedures described in the  
manual when exercising ferry-flight  
authorization?  
5.  
6.  
Ref:  
N/A  
OK  
Not Checked  
Where self flight permit  
authorization is given, when used  
has the company followed  
March 2001  
Page 78  
AOC-18 Flight Authorities - Test / Ferry  
has the company followed  
procedures and have the required  
company authorizations been  
obtained?  
Ref:  
N/A  
OK  
Finding  
Finding  
Not Checked  
Is the proper (company) form being  
used? Does the F/P form become  
part of the permanent record?  
7.  
8.  
Ref:  
N/A  
OK  
Not Checked  
Is there any evidence of misuse or  
aircraft positioning that may have  
taken place under flight permit  
authority?  
·
Do the conditions specified  
seem reasonable or  
complete?  
Ref:  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are ferry flights being reported to  
the TC Civil Aviation as described  
in the manual?  
9.  
Ref:  
N/A  
OK  
Not Checked  
10.  
Ref.  
Comments/Summary:  
March 2001  
Page 79  
Items completed by:  
Date:  
March 2001  
Page 80  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-19 Maintenance Arrangements  
N/A  
OK  
Finding  
Finding  
Not Checked  
Does the manual state a policy for  
initiating or governing maintenance  
contracts?  
1.  
2.  
Ref: CAR 726.08(v)  
N/A  
OK  
Not Checked  
Does the manual specify criteria  
which must be identified or  
included in the maintenance  
contract?  
·
Does it include a description  
of contract administration and  
the scope of work?  
·
If the manual does not contain  
specific procedures, are  
maintenance contracts to be  
individually approved by TC?  
Ref: CASS 726.09 Info note.  
N/A  
OK  
Finding  
Not Checked  
How is the provision of emergency  
maintenance services addressed?  
3.  
·
Does the manual specify  
procedures for obtaining these  
services?  
·
If so, is the process followed?  
Ref: CASS 726.09(1) / CASS 726.09  
Info note.  
N/A  
OK  
Finding  
Not Checked  
Is a communication procedure  
included in the arrangement to  
advise maintenance contractors of  
planned or unscheduled  
4.  
maintenance requirements?  
·
Does the procedure identify  
responsibilities of the  
maintenance coordinator?  
·
*Does this include how AD  
requirements are to be  
communicated between the  
parties?  
Ref: CAR 726.08(v)  
N/A  
OK  
Finding  
Not Checked  
Is direction included specifying  
5.  
March 2001  
Page 81  
AOC-19 Maintenance Arrangements  
which maintenance instructions  
are to be used by the contractor  
when performing maintenance?  
·
Does the process include the  
provision / use of forms and for  
providing copies of the  
appropriate maintenance  
schedules?  
Ref: CAR 726.08(v)  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Are all contracts entered into,  
identified in the manual?  
6.  
7.  
8.  
Ref: CAR 706.08(v)  
*Does the contract permit operator  
evaluation (evaluation program) of  
the contracted organization?  
Ref: CAR 726.08(v)  
For individual contracts,  
·
Are all parties' responsibilities  
clearly defined in the manual  
and the contract?  
·
Does the company follow the  
procedures for transmitting  
records between parties as  
established in the manual?  
·
·
·
Are requirements for  
maintenance releases  
specified, which documents  
and what entries in which  
technical record?  
Is a requirement for contractor  
feedback specified in the  
maintenance arrangement, i.e.  
problems, SDR information,  
evaluation program, …?  
Does it include providing  
feedback information in  
support approved reliability  
March 2001  
Page 82  
AOC-19 Maintenance Arrangements  
program where required?  
Ref: CAR 726.08(v)  
N/A  
OK  
Finding  
Not Checked  
Where the work is performed  
outside of Canada, has the person  
been approved by a manual  
approved under the Foreign States’  
requirements?  
9.  
·
Is a “maintenance  
specification” required for work  
that is routinely carried out in  
a Foreign State?  
Ref: CAR 571.11(3) / CASS 726.09(2)  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Are both parties in possession of  
contract-substantiating documents  
for reliability programs and  
MPM/MCM?  
10.  
11.  
12.  
Ref: CAR 726.08(v)  
Does the contractor have the  
facilities, capability and the  
excess capacity to perform the  
additional work?  
Ref: CAR 726.08(v)  
Is the contractor approved to  
operate and maintain the same  
type of aircraft as the operator?  
·
If the operator utilizes the  
contractor’s maintenance  
information / systems, has  
compatibility been established  
between the operator's and the  
contractor's aircraft?  
·
·
Does the maintenance  
program address equipment  
unique to the operator?  
Have inspections intervals,  
cycle / calendar time and  
other variances been adjusted  
to suit the operator?  
March 2001  
Page 83  
AOC-19 Maintenance Arrangements  
Ref: CAR 726.08(v)  
N/A  
OK  
Finding  
Not Checked  
Have the applicability and authority  
of the publications been delineated  
in the contract?  
13.  
·
Has the operator adopted any  
contract facility processes,  
i.e. repair methods and/or  
techniques?  
Ref: CAR 726.08(v)  
N/A  
OK  
Finding  
Not Checked  
Does the contract state the  
responsibilities and involvement of  
both parties in all or part of the  
reliability program?  
14.  
·
Is the operators fleet  
combined with the contractors  
aircraft for reliability and  
statistical purposes?  
·
Do the aircraft operate in  
similar environments?  
Ref: CAR 726.08(v)  
N/A  
OK  
Finding  
Not Checked  
Does the contractor subcontract to  
a third party any part of the work?  
15.  
·
Where actioned, does the  
main contract identify the  
contracting responsibilities  
between the operator and the  
first AMO?  
·
Have all phases of the  
subcontractor's arrangements  
been investigated using the  
same procedures as for the  
main contractor?  
Ref: CAR 726.08(v)  
N/A  
OK  
Finding  
Not Checked  
Is the contract significant enough  
to warrant Transport Canada  
review?  
16.  
Ref: CAR 726.08(v)  
March 2001  
Page 84  
AOC-19 Maintenance Arrangements  
N/A  
OK  
Finding  
Not Checked  
Have all phases of aircraft  
17.  
maintenance (e.g. heavy and light  
engine maintenance / structural  
maintenance) been established?  
Ref: CAR 726.08(v)  
N/A  
OK  
Finding  
Not Checked  
18.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 85  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-20 Training Program  
N/A  
OK  
Finding  
Not Checked  
Does the operator state a policy  
with respect to training for those  
individuals required to action  
functions of the organization?  
1.  
2.  
Ref: CAR 706.12  
N/A  
OK  
Finding  
Not Checked  
Does the operator’s manual  
contain a description of training  
requirements with respect to other  
duties carried out CAR 706  
requirements? (note: this statement is  
broadly applied, training may be required  
for technical dispatch, weight and  
balance, etc.)  
·
Has training covering  
regulations and standards  
pertinent to the activity or  
function, been carried out?  
Ref: CAR 706.12 / Std. 706.12  
N/A  
OK  
Finding  
Not Checked  
Has training for critical or  
3.  
independent maintenance tasks  
been provided to those individuals  
who will exercise the privilege?  
Ref: CAR 706.13)(b)  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
*Are training records for  
Elementary Work and Servicing  
available?  
4.  
5.  
6.  
Ref:  
Is training conducted according to  
the training cycle specified in the  
approved manual or is it driven by  
the results of the evaluation  
program?  
Ref: Std. 726.12(5) / Std. 726.12(2)(c)  
Does the manual specify a update  
March 2001  
Page 86  
AOC-20 Training Program  
training cycle (3 years) or is it  
driven by the results of the  
evaluation program?  
Ref: Std. 726.12(5)  
N/A  
OK  
Finding  
Not Checked  
Is there evidence of update training  
that has been carried out?  
7.  
·
Was it conducted as a result  
of regulatory or operator  
program changes?  
Ref: Std. 726.12 / Std. 726.12 (2)(c)  
N/A  
OK  
Finding  
Not Checked  
Is there evidence of training that is  
/ was a direct result of a finding  
made in conjunction with the  
evaluation program?  
8.  
·
Is there training that should  
have transpired as a result of  
a finding made under this  
program?  
Ref: Std. 726.12 (2)(c)  
N/A  
OK  
Finding  
Not Checked  
The Commercial Air Service  
Standard permits certain elements  
of the training program to be  
administered under an AMO’s  
MPM.  
9.  
·
If so, does the MCM must  
make reference to items in the  
contained in the MPM?  
Ref: Std. 726.12(6)  
N/A  
OK  
Finding  
Not Checked  
10.  
Ref.  
Comments/Summary:  
March 2001  
Page 87  
Items completed by:  
Date:  
March 2001  
Page 88  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-21 Personnel Records  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Do personnel records consist of  
the items described in the manual  
and are they being maintained?  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Ref: Std. 726.08(t)  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Are there records in use which are  
not described in the manual?  
Ref:  
Does the operator keep records of  
training provided for two years  
since the last entry?  
Ref: CAR 706.13(1)  
Is a record provided to the person  
who has received the authorization  
to accomplish the function?  
Ref: CAR 706.13(2)  
Do the personnel records for  
management assigned personnel  
contain their “qualifications”?  
Ref: CAR 706.13(1)(a)  
Are any management functions  
sub delegated?  
·
If so, is there a record of the  
individuals qualifications  
available?  
Ref: CAR706.13(1)(a)  
*Is there a list of personnel  
March 2001  
Page 89  
AOC-21 Personnel Records  
indicating their qualifications and  
authorizations?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
8.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 90  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-22 De-Icing Procedures  
Note: check with C&BA de-icing requirements may be covered under the company’s COM.  
N/A  
OK  
Finding  
Not Checked  
Does the manual have a policy  
statement regarding de-icing  
activities?  
1.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Does the operator have it’s own  
de-icing capabilities or is this  
function contracted?  
2.  
·
Does this include de-icing  
activities at any of the line  
stations?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Does the manual specify how de-  
icing will be conducted by the  
contractor?  
3.  
·
Where a de-icing contractor is  
utilized, is the requirement for  
inspecting the contractor and  
equipment specified in the  
manual?  
Ref:  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Are personnel conducting the de-  
icing operation trained and  
knowledgeable with de-icing  
procedures?  
4.  
5.  
6.  
Ref:  
Is a record of training held by the  
operator?  
Ref:  
Does the manual specify the type  
March 2001  
Page 91  
AOC-22 De-Icing Procedures  
of fluids to be used?  
·
Are these fluids types  
considered for maintenance  
problems?  
Ref:  
N/A  
OK  
Finding  
Finding  
Not Checked  
Is there a requirement to identify  
container of de-icing fluids?  
7.  
8.  
Ref:  
N/A  
OK  
Not Checked  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 92  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-23 Elementary Work, Servicing  
N/A  
OK  
Finding  
Not Checked  
Does the company use  
procedures other than  
manufacturers stated in the  
performance of Elementary Work  
or Servicing?  
1.  
·
Are these procedures  
specified in the manual?  
Ref: Std. 726.08(1)(j)  
N/A  
OK  
Finding  
Not Checked  
Are authorization records for  
elementary work and servicing  
available and current?  
2.  
·
Does the company follow the  
training process as described  
in the manual?  
·
Are the authorizations  
supported by an available  
training record?  
Ref: CAR 706.04(1)(f) / CAR 706.10 /  
CAR 706.13(b)  
N/A  
OK  
Finding  
Finding  
Not Checked  
Do any of the authorized tasks  
conflict with Appendix A, Subpart  
625?  
3.  
4.  
Ref: Std. 726.10  
N/A  
OK  
Not Checked  
Do authorizations include the  
performance of certain AD  
requirements?  
·
If so, has the training  
remained up to date with  
revisions to the AD, if issued?  
Ref:  
N/A  
OK  
Finding  
Finding  
Not Checked  
Is the system of control for  
Elementary Work and Servicing  
adequate?  
5.  
6.  
Ref: CAR 706.11 / Std. 726.08(1)(j)  
N/A  
OK  
Not Checked  
Does the company follow  
March 2001  
Page 93  
AOC-23 Elementary Work, Servicing  
procedures for the recording of  
Elementary Work and Servicing?  
Ref: Std. 726.08(1)(k)  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
For flight crew members that  
request contract servicing, have  
they been trained in the proper  
methods and techniques  
themselves?  
7.  
Ref:  
Are the necessary tools and  
equipment for elementary work  
and servicing available?  
8.  
Ref: CAR 706.04(2)(d)  
Does the company have facilities  
adequate for the performance of  
maintenance and servicing?  
9.  
Ref:  
10.  
Ref.  
Comments/Summary:  
March 2001  
Page 94  
Items completed by:  
Date:  
March 2001  
Page 95  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-24 Reserved  
Reserved  
March 2001  
Page 96  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Does the company follow stated  
procedures for fuel handling and  
controlling?  
1.  
2.  
3.  
Ref: Std. 706.08(1)(r)  
Is the fuel regularly monitored and  
tested for quality?  
Ref:  
What standard is used for the  
companies in support of their fuel  
handling?  
·
Are their practices in  
conformance with the  
standard?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Are there records for inspection of  
the fueling facility?  
4.  
·
For each base or fueling  
facility?  
Ref:  
N/A  
OK  
Finding  
Finding  
Not Checked  
Drum fueling; is the method used  
to filter the fuel as described in the  
manual?  
5.  
6.  
Ref:  
N/A  
OK  
Not Checked  
Is there a time limit for storage of  
fuel in being respected as  
described in the manual?  
Ref:  
March 2001  
Page 97  
AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Is the condition of the fueling  
facility, i.e., hoses (bonded),  
nozzle caps, filters, grounding  
cables and fire extinguishers being  
monitored?  
7.  
Ref:  
Is the fueling / defueling equipment  
properly identified and maintained?  
8.  
Ref:  
*Are the aircraft refueling points  
properly identified and placarded?  
9.  
Ref:  
*Is the training program for  
personnel operating fueling /  
defueling equipment followed as  
described in the MCM?  
10.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
11.  
Ref.  
Comments/Summary:  
March 2001  
Page 98  
Items completed by:  
Date:  
March 2001  
Page 99  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-26 Control of Parts, Parts Pooling  
N/A  
OK  
Finding  
Not Checked  
Are parts and materials owned or  
used by the company acquired  
and stored per the procedures  
described in the manual?  
1.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Is the individual responsible for the  
control of parts / material  
knowledgeable about the  
procedures described in the  
manual?  
2.  
3.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Does the company use a  
quarantine storage system?  
·
Are there procedures stated  
for limited access and  
control?  
·
Is it segregated, locked?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Does the quarantine store contain  
unserviceable parts, components,  
material and equipment?  
4.  
·
Are these parts being  
handling according to  
procedures?  
·
Are these items properly  
identified and held in  
temporary transit status?  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Does the company’s system  
ensure that there are no  
unserviceable, unidentified or  
untagged parts in bonded stores?  
5.  
6.  
Ref:  
N/A  
OK  
Finding  
Not Checked  
Is there a stated policy and  
March 2001  
Page 100  
AOC-26 Control of Parts, Parts Pooling  
requirement for the acquisition of  
parts and materials used during  
the performance of elementary  
work and servicing?  
Ref: Std. 706.08(1)(r)  
N/A  
N/A  
N/A  
N/A  
N/A  
OK  
OK  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Finding  
Finding  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Not Checked  
Are shelf-lifed items controlled as  
described in the MPM/MCM?  
7.  
Ref:  
Are flammable fluids and materials  
stored in fireproof cabinets in a  
separate area?  
8.  
Ref:  
Are material batches numbered as  
described in the MPM/MCM?  
9.  
Ref:  
Are scrap items mutilated as  
described in the MPM/MCM?  
10.  
11.  
Ref:  
Does the acquisition procedure  
involve parts pooling agreements  
with other operators?  
·
If parts pooling is used, are  
limits on their use, and  
certification requirements  
specified in the manual /  
contract?  
·
Is traceability back to the  
March 2001  
Page 101  
AOC-26 Control of Parts, Parts Pooling  
original certification available?  
Ref: Std. 706.08(1)(r)  
N/A  
OK  
Finding  
Not Checked  
12.  
Ref.  
Comments/Summary:  
Items completed by:  
Date:  
March 2001  
Page 102  
CAR 704 / 705 Aircraft Operator Requirements (CAR 706)  
File 5015-  
Date:  
Company:  
AOC-27 Service Difficulty Reporting SDR  
N/A  
N/A  
N/A  
OK  
OK  
OK  
Finding  
Finding  
Finding  
Not Checked  
Are other personnel  
knowledgeable about the  
procedures to be followed?  
1.  
2.  
3.  
Ref: CAR 706.14 / Std: 726.08(1)(p) /  
Std 591.01  
Not Checked  
Do company personnel have a  
clear understanding of what a  
service difficulty is?  
Ref: CAR 706.14 / Std: 726.08(1)(p) /  
Std 591.01  
Not Checked  
Does the Operator submit service  
difficulty reports (SDRs) as  
described in the manual?  
·
each time the same or a  
similar defect is encountered?  
Ref: Std. 726.14 / Std 591.01  
N/A  
OK  
Finding  
Not Checked  
Sample defect entries /  
maintenance worksheets, are  
service difficulties being reported?  
4.  
·
Is there evidence that the  
operator is not filing Service  
Difficulty Reports?  
Ref: Std. 726.14 / Std 591.01  
N/A  
OK  
Finding  
Not Checked  
Does the Operator report  
unapproved parts via the SDR  
system?  
5.  
6.  
Ref: Std 591.01 Appendix D  
N/A  
OK  
Finding  
Not Checked  
Are the reports forwarded within  
the time frames established in the  
manual?  
March 2001  
Page 103  
AOC-27 Service Difficulty Reporting SDR  
Ref: Std. 591.01  
N/A  
OK  
Finding  
Not Checked  
Are SDR records maintained as  
described in the manual?  
7.  
Ref: Std. 591.01  
N/A  
OK  
Finding  
Not Checked  
Is the operator’s responsibility for  
the SDRs, which are discovered  
by the maintenance contractor,  
covered in the manual or specified  
in the maintenance contract?  
8.  
·
Are these requirements met?  
Ref: Std. 726.14 / Std. 591.01  
N/A  
OK  
Finding  
Finding  
Not Checked  
Are all data sources feeding the  
SDR system functioning as  
described in the manual?  
9.  
Ref: Std. 726.14 / Std. 591.01  
N/A  
OK  
Not Checked  
10.  
Ref.  
Comments/Summary:  
March 2001  
Page 104  
Items completed by:  
Date:  
March 2001  
Page 105  

United States Stove HOTBLAST 1300 User Manual
Troy Bilt 410 420 User Manual
Sony 8GB Micro Vault flash drive USM8GN User Manual
Samsung SGH A200 User Manual
Samsung Evergreen a667 User Manual
Samsung Cell Phone S5 User Manual
Roberts Radio cr9980 User Manual
Raritan Computer KX User Manual
Philips TV VIDEO COMBI 14 PV284 User Manual
Oregon RA368P User Manual